ICG Limited is committed to protecting your privacy. Should we ask you to provide certain information by which you can be identified when using this website, our social media channels and our application, you can be assured that it will only be used in accordance with the Privacy Act 2020 and this privacy statement.
What information do we collect?
When you visit our website or access, interact with or follow our social media channels or use our application you may provide us with different types of information:
- Personal information you knowingly choose to disclose that is collected on an individual basis
- Website and application use information collected on an aggregate basis as you and others browse or interact with our website or our social media channels and use our application.
Personal information you choose to provide:
You will be asked to provide us with information about yourself, your firm or company, when you register for certain services, such as contact us, email newsletters and alerts. You may also provide additional comments on how you see ICG servicing your needs and interests.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.
Website use information
The website may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are used for gathering information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Cookies also help us to customize the website for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies and the data that they collect may be connected to you using that information. Aggregate cookie and tracking information may be shared with third parties.
- Third party vendors, including Google and Facebook, show our ads on sites on the internet
Where you agree to allow the app to access your location on a mobile device, we may use that information to show you properties around you and give you more relevant search results. Your location information is used only by the app in real time and is not stored by us.
Social media information
When you follow or like our social media channels or like, comment on, share or otherwise interact with any of posts or other content on our social media channels, you may provide information to us about yourself, including your name, profile information and profile picture. The information that you make available can often be controlled through the settings for your account on the relevant social media platform.
Our social media channels are public and everything you share on our posts can be seen by everyone else. Please do not share any personal, confidential or sensitive information when posting on any of our social media channels.
What we do with the information we gather
We use the information you provide for our business purposes, to understand your needs and provide you with a better service, and in particular for the following reasons:
- Our internal record keeping and business purposes
- We may use the information to improve, and to promote and measure the performance of, our products and services, content and advertising
Distribution of information
Your personal information will not be sold to or shared with a third party for that third party’s promotional purposes.
Commitment to Data Security
We have put in place physical, electronic and organisational processes to protect your personally identifiable information. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) are granted access to this information.
Right to Access Your Personal Information
You have the right to access personal information that we hold about you and to request correction of that information.